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- Module Overview
- Functional Specifications
- Operational Details
- Common Issues and Troubleshooting
- Business Rules and Validations
Introduction
Product Overview
Module Breakdown
- Login
Bot Users
- Module Overview
- Functional Specifications
- Operational Details
- Common Issues and Troubleshooting
- Business Rules and Validations
Version Log
- Module Overview
- Functional Specifications
- Operational Details
- Common Issues and Troubleshooting
- Business Rules and Validations
Create Bot
- Module Overview
- Functional Specifications
- Operational Details
- Common Issues and Troubleshooting
- Business Rules and Validations
Ice Breakers
- Module Overview
- Functional Specifications
- Operational Details
- Common Issues and Troubleshooting
- Business Rules and Validations
Knowledge Hub :- Document
- Module Overview
- Functional Specifications
- Operational Details
- Common Issues and Troubleshooting
- Business Rules and Validations
Channel Integration – Website
- Operational Details
- Common Issues and Troubleshooting
- Business Rules and Validations
- Module Overview
- Functional Specifications
Knowledge Hub :- URL
- Module Overview
- Functional Specifications
- Operational Details
- Common Issues and Troubleshooting
- Business Rules and Validations
Channel Integration – WhatsApp
- Channel Integration – WhatsApp Module Overview
- Functional Specifications
- Operational Details
Testing
- Testing 1.1
Channel Integration – Telegram
- Module Overview
- Functional Specifications
- Operational Details
- Common Issues and Troubleshooting
- Business Rules and Validations
Service Status Page
- Overview
- Services
  - Console
  - API
  - Database
  - Bot
    - Chat
    - BCL
    - OPEN-AI
    - Talkk LLM
- Procedure for Adding a New Monitoring Component
Channel Integration – Facebook
- Module Overview
- Functional Specifications
- Operational Details
- Common Issues and Troubleshooting
- Business Rules and Validations
Channel Integration – Teams
- Module Overview
- Functional Specifications
- Operational Details
- Common Issues and Troubleshooting
- Business Rules and Validations
Channel Integration – RCS
- Module Overview
- Functional Specifications
- Operational Details
- Common Issues and Troubleshooting
- Business Rules and Validations
Channel Integration – Slack
- Module Overview
- Functional Specifications
- Operational Details
- Common Issues and Troubleshooting
- Business Rules and Validations
Channel Integration – Instagram
- Module Overview
- Functional Specifications
- Operational Details
- Common Issues and Troubleshooting
- Business Rules and Validations
FAQ
- Functional Specifications
- Operational Details
- Common Issues and Troubleshooting
- Business Rules and Validations
- Module Overview
Service Level Agreement – SLA Compliance
- Module Overview
- Functional Specifications
- Operational Details
- Common Issues and Troubleshooting
- Business Rules and Validations
Skill Builder
- Module Overview
- Functional Specifications
- Operational Details
- Common Issues and Troubleshooting
- Business Rules and Validations
Bot Profile
- Module Overview
- Functional Specifications
- Operational Details
- Common Issues and Troubleshooting
- Business Rules and Validations
Assessment
- Data Source
- Evaluation
SharePoint Integration
Topics
- Module Overview
- Functional Specifications
- Operational Details
- Common Issues and Troubleshooting
- Business Rules and Validations
Bot Messages
- Module Overview
- Functional Specifications
- Operational Details
- Common Issues and Troubleshooting
- Business Rules and Validations
Hands Off
- Module Overview
- Functional Specifications
- Operational Details
- Common Issues and Troubleshooting
- Business Rules and Validations
Inactivity Timeout
- Module Overview
- Functional Specifications
- Operational Details
- Common Issues and Troubleshooting
- Business Rules and Validations
Lead Form
- Module Overview
- Functional Specifications
- Operational Details
- Common Issues and Troubleshooting
- Business Rules and Validations
CSAT Form
- Business Rules and Validations
- Module Overview
- Functional Specifications
- Operational Details
- Common Issues and Troubleshooting

Functional Specifications

Updated on August 28, 2025 devdocs

3.6.2 Functional Specifications

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Operational Details

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Common Issues and Troubleshooting

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Business Rules and Validations

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Functional Specifications

3.6.2 Functional Specifications

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