Operational Details

  • 3.3.3 Operational Details
    • Usage Instructions
      • Accessing the Document Module
        • Via Sidebar:
          • Navigate to Bot Space -> Knowledge Hub -> Document from the sidebar menu.
        • Via Quick Menu:
          • Use the quick menu on the home screen to access the Document module directly.
      • Uploading a Document
        • Click the “Upload Document” button.
        • Select the desired document file (must be less than 10 MB and in an allowed format).
        • Click “Upload” to add the document to the repository.
        • Upon successful upload, choose to integrate the document into the bot’s knowledge base or proceed to other workflows.
      • Managing Documents
        • Downloading a Document:
          • Click the “Download” button next to the desired document to save it locally.
        • Deleting a Document:
          • Click the “Delete” button next to the desired document and confirm the deletion action.

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