Operational Details

  • 3.4.3 Operational Details
    • Usage Instructions
      • Accessing the URL Module
        • Via Sidebar:
          • Navigate to Bot Space -> Knowledge Hub -> URL from the sidebar menu.
        • Via Quick Menu:
          • Use the quick menu on the home screen to access the URL module directly.
      • Adding a Website URL
        • Click the “Add URL” button.
        • Enter the desired website URL in the provided field.
        • Click “Submit” to initiate the URL validation process.
      • Choosing Sitemap Generation Method
        • Automatic Sitemap Generation:
          • Select the “Generate Sitemap Automatically” option.
          • Click the “Resync” button to initiate a fresh sitemap scan.
          • The system begins scanning the website to identify and collect all accessible sub-URLs.
          • Upon completion, the collected URLs are listed for integration.
          • Note: The sitemap generation process is limited to 5,000 URLs. If this limit is exceeded, an error message is displayed.
        • Manual URL Addition:
          • Select the “Add URLs Manually” option.
          • Enter each desired sub-URL in the provided fields.
          • Click “Add” to include the sub-URLs in the knowledge base.
      • Managing URLs
        • Deleting a URL:
          • Click the “Delete” button next to the desired URL and confirm the deletion.
        • Viewing URL Listings:
          • Click on a specific URL from the listing to expand and view all sub-URLs under the main website.
        • Activating/Deactivating URLs:
          • Click the “Activate” or “Deactivate” button next to the desired URL to toggle its status.
          • Active URLs: Used for bot training.
          • Inactive URLs: Excluded from bot training.

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